Privacy policy


This privacy policy (updated on 24/06/2021) defines and informs users of the way in which SellingAtHome uses and protects the personal data that they transmit to the company via the SellingAtHome Website (hereinafter the “Website”).

In the same way as the TOS (Terms of Service), any access to and/or use of the Website implies acceptance of and compliance with all the terms of this Privacy Policy and its unconditional acceptance. It therefore constitutes a contract between SellingAtHome and the user.

This Privacy Policy may be modified or supplemented at any time by SellingAtHome, in particular with a view to complying with any legislative, regulatory, legal or technological developments. In such a case, the date of its update will be clearly identified within this policy. These modifications are binding on the user as soon as they are put online. The user should therefore regularly consult the present policy on confidentiality and the use of cookies in order to be aware of any possible modifications.

1. Personal data

SellingAtHome undertakes that the collection and processing of personal information, carried out within the Website, is done so in accordance with the French law n°78-17 of 6 January 1978 as amended, relating to information technology, files and liberties, hereinafter referred to as the “Data Protection Act” and the GDPR General Data Protection Regulation of 27 April 2016 (hereinafter referred to as the “GDPR”).

Consequently, SellingAtHome informs its users of the following points:

1.1 Definition of personal data

“Personal Data” means any information that could result in the identification of an individual.

1.2 Processing of Personal Data

The “processing” of personal data includes any operation carried out manually or by means of automated processes applied to personal data. It may involve the collection, recording, organisation, structuring, storage, adaptation or modification, retrieval, consultation, use, communication by transmission, dissemination or any other form of making available, alignment or interconnection, limitation, erasure or destruction of such data.

1.3 Data manager

The data manager is the SellingAtHome, SAS Company with a capital of €14.208,00, registered with the Trade Register of Le Havre under number B 817 912 512 and whose registered office is located at 4 rue Jules Massenet 76600 Le Havre – France.

Telephone: +33(0)2 78 93 02 31

1.4 Nature of the data collected

Only data that are necessary and relevant for the purposes pursued are collected (proportionality principle). These may include:

  • Surname, first name
  • Email address
  • Phone
  • Any other personal data that may be useful for the purposes set out in Article 1.5 below.

The information that SellingAtHome is required to collect comes from:

  • Either by entering the user’s personal details when requesting contact or a quotation
  • Or data resulting from the user’s navigation on the platform by means of cookies.

If the aforementioned data is provided online, SellingAtHome may also collect it offline (for example via a business card given voluntarily to an employee of the company or in a signature sent in an e-mail to an employee). This Privacy Policy will therefore apply regardless of the means of collection.

In addition, SellingAtHome may use tools or software that may collect non-personal data via the user’s terminal, in compliance with the legislation in force.

By “Non-personal data” is meant any information that does not result in the identification of a private individual.

This data is anonymous, processed in aggregate form and is not linked to any of the user’s personal data.

1.5 Purpose of the data collected

Personal data is collected for the purposes of SellingAtHome‘s activity, such as the sale of products and services, marketing and advertising actions, recruitment, the constant development of the Website’s functionalities and services in order to better meet the users ‘needs or to comply with the reporting obligations provided for by law.

Depending on the case, the uses are as follows:

To allow the user to request information.
In addition, by providing his or her e-mail address, the user authorises SellingAtHome to use it in order to send him or her commercial or marketing messages.

In this sense, the Company may also use this e-mail address for administrative or other non-marketing purposes (for example, to notify the User of important changes to the Website, or for other reasons described in Article 1.9).

1.6 Duration of Storage

The data provided by the user are kept by SellingAtHome for the duration of the contractual relationship resulting from the sending of the contact form.

1.7 Users’ rights

In accordance with the regulations in force, the user remains in control of his personal data, and is therefore free to check their existence, destination, content and scope at any time.

In application of the French Data Protection Act and the GDPR, users may exercise the following rights free of charge and through the service indicated below:

Right of access
The right to obtain confirmation from the data manager that personal data is being processed and, where appropriate, the possibility of being informed of the purposes of the processing, the category of data used, the recipients of the data, the length of time the data will be kept or the criteria used to determine this duration, the right to request the rectification and deletion of the data, the limitation of the processing and the possibility of objecting to it, the right to lodge a complaint with the CNIL (French data protection authority), or information regarding any transfer of personal data to a third country.

Right of rectification
Right to obtain from the data manager the updating or rectification of inaccurate personal data.

Right to erasure
Right to obtain from the data manager the erasure of personal data when such data are no longer necessary for the purposes for which they are processed, when the individual concerned by the data (data subject) withdraws his/her consent, when he/she objects under his/her right to object to the processing or when the processing of the data is unlawful.

Right of limitation
Right to obtain from the data manager the restriction of the processing where the processing of the data is unlawful, where the data are no longer necessary for the purpose of processing but are still useful for the establishment, exercise or defence of a legal claim or where the individual concerned (data subject) has opposed the processing on the basis of his right to object.

Right to data portability
The right to receive the data provided to the data manager in a readable, structured and commonly used format and the possibility to transfer them without hindrance to another data manager.

Right to object
The right to object at any time, for reasons relating to one’s particular situation, to the processing of one’s personal data, in particular when such data are processed for the purposes of canvassing, profiling, historical, scientific or statistical research. The data manager may proceed with such processing if it proves that it is necessary for a legitimate and compelling reason that prevails over the interests, rights and freedoms of the individual concerned (data subject).

These rights concern all the user’s personal data.

The user may exercise these rights by contacting:

By postal mail to the following address:

Service de Gestion des Bases de Données Utilisateurs (User data base management service)
4 rue Jules Massenet 76600 Le Havre – France.

By email to the following

SellingAtHome has a period of one month from receipt of the request to provide an answer.

In some cases, the user can also exercise these rights directly:

  • Via the online form
  • Concerning cookies, he/she has direct means of opposition specified above in paragraph 2.4.

If, moreover, the user considers that the processing of his/her personal data does not comply with the legislative and regulatory provisions in force, he/she has the possibility of lodging a complaint with the CNIL.

1.8 Data security and recipients

SellingAtHome undertakes to ensure the protection and security of the personal data that the user chooses to communicate, in order to ensure their confidentiality and to prevent them from being falsified, damaged, destroyed or disclosed to unauthorised third parties.

The company therefore uses physical, electronic and procedural security devices that are in principle sufficient to protect these data against misuse, loss and unauthorised access, disclosure, modification and destruction.

Nevertheless, even though SellingAtHome makes every effort to protect personal data, given the inevitable risks of data transmission over the Internet, it cannot guarantee full protection against any errors occurring during the transmission of personal data that are beyond SellingAtHome‘s reasonable control.

Since personal data can be confidential, access to them is restricted to those employees or service providers who need to know these data in order to perform their tasks.

All persons having access to Users’ personal data are bound by a duty of confidentiality and are subject to disciplinary and/or other sanctions if they fail to comply with these obligations.

1.9 Transfer of personal data

SellingAtHome may disclose personal information to third parties if it believes that such disclosure is necessary for technical reasons (e.g. hosting services) or to protect the legal interests of the company (e.g. in the case of an acquisition or merger with a third company or a total or partial liquidation).

Therefore, by using the Website, the user gives SellingAtHome his consent to send his personal data to the aforementioned third parties and acknowledges that these data will be treated in accordance with their own privacy policies.

SellingAtHome may also disclose such personal information if it is required to do so by law or if SellingAtHome believes in good faith that such disclosure is necessary to comply with a legal process (such as a warrant, subpoena or other court order) or to protect the rights, property or personal safety of SellingAtHome, its customers or the public.

Such transfers may be made by any method SellingAtHome deems appropriate and in accordance with applicable law.

1.10 Links to other websites and social networks

The Website may occasionally contain links to the websites of third-party companies. As these websites have their own privacy policy, SellingAtHome declines all responsibility for the use made by these websites of the information collected when the user clicks on these links.

2. Special case of cookies

2.1 Presentation of a cookie

A cookie is a text file useful for browsing websites, deposited in a dedicated space on the hard disk of a user’s terminal (computer, tablet, mobile phone or any other Internet-optimised device), when viewing content or advertising online. It is used to personalise pages by adapting them to the user’s profile and contains collected data such as, as the case may be, the name, e-mail address, time and day of connection, the computer’s operating system, the pages of visited websites, etc.

Cookies may be permanent (and remain after logging out of the websites in order to be used during subsequent visits to the websites) or temporary (and disappear as soon as you log out of the websites).

2.2 Function of cookies

SellingAtHome uses 2 families of cookies on the Website:

The necessary cookies

These cookies are necessary for the operation of the Website. They concern the acceptance of cookies and transfer information. They do not contain any personal information.

The cookie is set by the WPML plugin. It stores the language settings.
Period of validity: 1 jour
Type: HTTP

This cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for cookies in the “Analytics” category.
Period of validity: 11 months
Type: HTTP

This cookie is set by the GDPR Cookie Consent plugin. Cookies are used to store user consent for cookies in the “Necessary” category.
Period of validity: 11 mois
Type: HTTP

The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not the user has consented to the use of cookies. It does not store any personal data.
Period of validity: 11 months
Type: HTTP

The analytics cookies

Analytics cookies enable SellingAtHome to measure and analyse visits to the Website as closely as possible. With regard to analysis cookies, the company may use the services of third-party service providers (currently Google Analytics).

This cookie is set by Google Analytics. It records a unique identifier used to generate statistical data on how the visitor uses the site.
Period of validity: 2 years
Type: HTTP

This cookie is set by Google Analytics to decrease the request rate.
Period of validity: 1 day
Type: HTTP

This cookie is set by Google Analytics. It records a unique identifier used to generate statistical data on how the visitor uses the site.
Period of validity: 1 day
Type: HTTP

Customize cookies

2.3 Google Analytics

Google Analytics is a website analysis service provided by Google Inc. (“Google”), which uses cookies to help SellingAtHome analyse how users use the Website.

The information generated by the cookie (including IP addresses) is transmitted to and stored by Google on servers in the USA.
Google uses the information collected in order to evaluate the use of the website, to compile reports on website activity for SellingAtHome and to provide other services relating to website activity and Internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf, but Google will not associate the user’s IP address with any other data held by Google.

2.4 Choice and acceptance or rejection of cookies

When a user browses the Website, cookies are activated by default and data can be read or stored locally on his equipment.

The user will be warned the first time he receives a cookie and can thus decide to accept or refuse it. Nevertheless, the user may oppose the registration of cookies, or be warned before accepting cookies, by configuring his or her computer as follows:


For any question relating to this privacy policy or for any request relating to his/her personal data, the user may contact SellingAtHome by e-mail at the following address: