Order taking
Your customers browse the catalog and order live.
Features
Live Shopping
Stream. Present. Sell.
SellingAtHome's Live Shopping solution adapts to all your networks: your sellers host virtual home parties and sell live, in a personalized and immersive white-label experience.
Catalog, order taking, rewards and chat are built into the live session, and all the data flows back to your SellingAtHome back office.
01
A complete, turnkey solution
Our Live Shopping solution offers a safe, simple and secure environment where customers and sellers interact with each other. Give your network the tools it needs to grow:
- Greater presence and visibility
- Real-time sales tracking
- Higher average basket thanks to built-in incentives
- Tracking of customer and transaction data
02
Enrich your customers' experience with a new digital channel
- Catalog built into the live session
- Virtual home party accessible from anywhere
- Live order taking
- The friendly atmosphere is preserved
03
A solution designed for direct selling
- Rewards and loyalty built into the live session
- Tracking of rewards earned by each customer
- Data synchronized in real time with the back office
- Home party rescheduling
The live session relies on your back-office settings: reward programs, home parties management and orders.
Live session features
With virtual home parties, your sellers create a new customer experience and sell more online.
Performance tracking
The seller tracks and analyzes the home party activity live.
Gifts and rewards
Loyalty points, gifts and vouchers for customers to win during the live session.
News feed
An activity feed lets the seller follow everything that happens during the live session.
Instant messaging
The seller and the guests talk to each other with the built-in chat.
Customer account
Customers find their details and the history of their orders and home parties.
Why Live Shopping?
Consumer habits are changing: the digital transformation of brands and retailers has accelerated, and Live Shopping, a real phenomenon in China, is growing in France and across Europe.
Social commerce keeps growing
Customers buy more and more on the web and on social networks.
Customer engagement must be preserved
Closeness with the seller remains essential in direct selling.
Your sellers are already personal shoppers
Live sessions are a natural extension of their advisory role.
Drawing on its direct selling expertise, SellingAtHome has developed a unique Live Shopping solution for your networks of sellers and ambassadors. It extends the customer experience beyond home parties and opens a new online sales channel, while keeping the closeness with the seller.